- Speaking during the Health Summit in his Karen residence on February 17, 2025, which brought together the Council of Governors and stakeholders from the Ministry of Health, DP Kindiki took apprehension of the shortcomings of the new health scheme, as highlighted by the members of the public.
Deputy President Kithure Kindiki has acknowledged the challenges facing the Social Health Authority (SHA).
Speaking during the Health Summit in his Karen residence on February 17, 2025, which brought together the Council of Governors and stakeholders from the Ministry of Health, DP Kindiki took apprehension of the shortcomings of the new health scheme, as highlighted by the members of the public.
"We need to do a lot of work especially the efficiency aspects of the two authorities, the Social Health Authority and the Digital Health Authority, and let us take criticism and feedback positively. If you are doing well, the public will not complain," Kindiki stated.
This comes after a growing concern from several Kenyans on the technical glitches of the SHA portal and the rising number of out-of-pocket expenses they incur to get health services. DP Kindiki reaffirmed to Kenyans that the government is committed to correcting the glitches and that all Kenyans have access to quality healthcare.
Kindiki highlighted some of the government's plans to ensure the smooth running of SHA services, announcing that the budgetary allocation for the Health Services has been revised upwards and is due for submission to the National Assembly.
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In response to the public outcry, Health Cabinet Secretary Deborah Barasa announced that plans were underway to review SHA benefit tariffs on March 1, 2025.
"We have established the benefits package and tariffs advisory panel, and they will review the benefits package every 2 years to identify the concerns and Critical components," she said.
