• The Huduma Centres in Kenyan major towns were mandated to transform public service delivery in order to ensure efficient, effective, accessible, and citizen-centric services through one-stop-shop from which a wide variety of governmental services can be accessed.

    • For so long you (Kenyans) have been enjoying these services without paying. Now there is no more free lunch, you have to pay for it. We will introduce a fee for government service to support our e-commerce because Huduma Centre will be the backbone for e-commerce- CS KURIA SAID.

    The CS Public Service Hon Moses Kuria has now proposed a small fee for services offered at the Huduma Centres across the country.

    This proposal came during a press briefing, October 16 ,2023 during the official takeover of the State Department of Public Service, Performance and Delivery Management from Gender CS Aisha Jumwa.

    He spoke on radical changes that him as the CS intend to implement in his tenure to help align his ministry with the vision of the President Ruto.

    His post read in part;

    “The National Youth Service (NYS), will be in for a major transformation from where it had started in 2015 before it was messed up. NYS will reengineer a great transformation in this country, wake up the Agricultural sector, revive manufacturing, incarcerate the culture of patriotism, which will be the tool of hope, and discipline to our youths.”

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    He further went on to make his point on the fee that is set to be implemented and charged on services offered at the Huduma Centres.

    “Our Huduma centres have been a popular source of government services for so many of us, and we must make sure they become self-sustainable without depending so much on the National Treasury. What of introducing a small fee for services offered? What of providing private sector services at a small fee? Venturing into E-commerce?”

    The Huduma Centres in Kenyan major towns were mandated to transform public service delivery in order to ensure efficient, effective, accessible, and citizen-centric services through one-stop-shop from which a wide variety of governmental services can be accessed.

    " For so long you (Kenyans) have been enjoying these services without paying. Now there is no more free lunch, you have to pay for it. We will introduce a fee for government service to support our e-commerce because Huduma Centre will be the backbone for e-commerce,” he said.

    Moses Kuria on Monday said that the fee will go towards the facilitation of 52 Huduma centres across the country.

    Kenyans now have to brace themselves to dig into their pockets to help facilitate the services at the Huduma Centres, moving from free services to paid service delivery as they are set to pay on some of the services that will include renewal of drivers’ licenses, duplicate national identity cards, National Social Security Fund (NSSF).